Client

Transforming Digital Media Experience with AI-Driven Solutions at Socoro Digital

Project Scope

Modernize web applications and integrate AI technologies to improve user engagement and streamline content management.

Key Challenges

  • Enhancing visual appeal and interactivity
  • Streamlining content management across regions and languages

Services Provided

  • Web Application Modernization
  • CMS Upgrade
  • Generative AI Integration
  • Personalized Content Recommendations

Technology Used

  • Front-end development: CSS, React, TypeScript
  • Back-end solutions: Node.js
  • AI and ML implementations: Python, PyTorch, Keras, OpenAI API
  • Infrastructure and deployment: AWS, Cloudflare

Impact Metrics

  • Quantitative Outcomes: 12% increase in monthly visitors; 66% reduction in photography costs
  • Qualitative Feedback: Client praised the project for its innovative approach and significant impact on user engagement and operational efficiency. The use of AI for generating images and personalized content was highlighted as a game-changer in their digital strategy.

Socoro Digital partnered with a leading media conglomerate to modernize their digital platforms and integrate AI technologies, resulting in increased user engagement and significant cost reductions.

Overview:Title: Leveraging AI for Enhanced Media Engagement and Cost Efficiency
Service Category: AI & Web Development
Industry: Media
Region: Australia

Client Context:Socoro Digital partnered with a leading media conglomerate known for its diverse portfolio including magazines, newspapers, and digital content across Australia, New Zealand, and China. This media giant has been a pioneer in digital content, offering a mix of free and subscription-based services.

Challenge:As digital consumption patterns shifted dramatically, our client found their existing digital platforms lagging in user engagement and visual appeal. They faced the dual challenge of updating their web presence to be more interactive and visually appealing while also streamlining content management across languages and regions. The client needed to ensure that their digital transformation aligned with increasing consumer expectations and competitive pressures in the media industry. With thousands of daily visitors, any enhancements needed to minimize disruption and maximize engagement.

Solution:Our goal was to modernize the client’s web applications and integrate cutting-edge AI technologies to streamline operations and enrich user experiences.

Implementation Steps:

  • Web Application Modernization: We overhauled the front-end using React and TypeScript to create a more engaging user interface. Our back-end team upgraded existing infrastructure to Node.js for better performance and scalability.
  • CMS Upgrade: Transition to Labrador CMS involved adopting a headless CMS architecture, which separated content management from content delivery, enabling more flexible and agile content updates.
  • Generative AI Integration: We implemented text-to-image generative AI technologies, including StableDiffusionXL and GPT-3.5, to automatically generate high-quality images from textual descriptions, significantly reducing the need for costly professional photography.
  • Personalized Content Recommendations: Using advanced ML models, we developed a system that dynamically presents content based on user behavior and preferences, enhancing user engagement and satisfaction.

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Testimonials

Clients say

Glenn Kennedy

CEO

The Client Portal platform Socoro developed for us has been a game changer. The system provides unparalleled visibility and transparency that our clients appreciate deeply. This visibility, combined with real-time data analytics and customisable reporting, has empowered us to make quicker, more informed decisions, enhancing our operational agility and business optimisation.

Socoro Digital didn’t just provide a product; they equipped us with a strategic asset. The automation of numerous processes within our engineering department has been particularly transformative. By eliminating repetitive tasks, our team can now focus on higher-value activities, driving greater innovation and efficiency. The integration with our existing CRM and the strategic enhancement of our sales processes have also led to improved client retention and an increase in new business growth.

Partnering with Socoro Digital on this project has been one of the best decisions we've made.

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